They can only see real-time videos via Live View, when a motion event is detected, and videos are not saved for download or any other use by the agents. Agents also can’t activate the cameras unless they’re green lighted to be monitored in either Home or Away mode as specified by a user. Ring is quick to point out the ways in which Virtual Security Guard remains wholly within the control of the individuals subscribing cameras are opted out by default, for instance, so that a user selects which will be monitored and when. Rapid Response personnel will keep an eye on the Ring camera and doorbell feeds you specify if you’re a member, responding to motion alerts and providing interventions including triggering sirens and lights, using two-way talk features and even escalating to actually dispatching emergency services should they judge that that’s required.
#ALARM PRO EERO VIRTUAL SECURITY PROFESSIONAL#
Not to be confused with its new Pro tier subscription (which is offered alongside its existing, $10/month option), is a new separate subscription service called Virtual Security Guard that aims to replicate the benefits of having an onsite security guard.īasically, this adds an additional level of scrutiny in terms of professional monitoring, through a partnership with monitoring company Rapid Response. The company is also introducing a Pro tier of its subscription product ($20/month), which is how you can gain access to that cellular backup service as well as professional monitoring and (synergy again!) ad blocking, content filtering and threat protection services for your home internet via Eero. Like Ring’s previous alarm products, it works with their motion sensors, door and window sensors and fire and moisture sensors and more. The Alarm Pro base station also has a microSD card slot with support for cards with up to 64GB in capacity, which can provide local video storage for your connected Ring cameras and doorbells. Ring’s Power Pack accessories can be attached to the base station to keep the internet up and running in case of a power outage, too. Ring Alarm Pro also includes 24/7 backup internet thanks to 3GB of included cellular data use per month, with extra data available at $3/1GB. The base station doubles as a Wi-Fi 6 router that is mesh capable for linking up to other modern Eero hardware (which is some nice consumer brand synergy for another Amazon acquisition). Ring Alarm Pro is an upgraded home security system suite that includes a base station with Eero built-in. They also have a new service offering called ‘Virtual Security Guard’ that basically keeps an eye on your Ring feeds the way you would in case you can’t, and they’re improving alerts on their existing doorbells and cameras with smarter event recognition. Ring is just one part of Amazon’s annual devices and services event this year, but they’re bringing a lot of updates, including a new Pro Alarm suite that includes refreshed hardware and integrated Eero Wi-Fi 6 router capabilities.
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